WEST SPRINGFIELD — Plans to offer municipal internet service in West Springfield have taken on more urgency with Comcast’s announcement that it will cap home internet usage.
“But it’s still Comcast, there is still frustration with it,” he said. “I’ve been hearing about more outages. And then the announcement last week.”
Comcast plans to cap internet data in the Northeast for the first time starting early next year. Anyone who uses more than 1.2 terabytes of data a month will be charged 10 per additional 50 gigabytes of data up to $100.
Kristen Roberts, Comcast’s Connecticut-based spokeswoman, said customers will be alerted as to their internet usage now. The first time they would be charged a penalty is for the month of March, on their April bill. This gives them time to change their usage or upgrade their plans.
And 1.2 terabytes are a lot of internet, she said, passing on data from Philadelphia-based Comcast. It represents about 500 hours, or more than 20 days, of high-definition television.
But some customers with multiple people at home, each using lots of internet, are already complaining online.
The change affects towns and cities where Comcast is the cable provider